ANFORA（安芙拉，下稱「本品牌」或「我們」）重視您的個人資料與隱私權保護。本隱私權政策說明我們蒐集哪些資料、如何使用這些資料，以及您依法享有的權利。
一、蒐集之個人資料類別
當您使用本網站或向我們提出預約登記、訂購需求或聯繫時，我們可能蒐集下列資料：
- 姓名
- 電子郵件地址
- 聯絡電話
- 收件地址
- 預約登記與訂單相關資訊
- 與我們往來之通訊內容
此外，當您瀏覽本網站時，系統可能自動蒐集部分技術性資訊，例如裝置類型、瀏覽器資訊、網站使用紀錄及 Cookie 資料，以維持網站正常運作及改善使用體驗。
二、個人資料蒐集、處理及利用目的
我們蒐集您的個人資料，主要用於：
- 處理預約登記及訂單作業
- 與您聯繫付款、出貨及到貨相關事項
- 提供客戶服務與售後支援
- 網站維護、安全管理及使用分析
- 經您同意後，寄送品牌資訊、活動通知或電子報
三、付款方式說明
目前本網站不提供線上刷卡或線上金流服務。
如您完成預約登記並收到訂單確認通知，我們將另行提供指定匯款帳戶資訊，由您以銀行轉帳方式完成付款。
我們不會蒐集、處理或保存您的信用卡資料。
四、第三方服務
為提供網站與訂單相關服務，我們可能將必要資料提供予下列第三方服務供應商處理：
- Shopify（網站、商品及訂單管理）
- Web3Forms（表單通知服務）
- Google Workspace／Google Sheets（資料管理與作業紀錄）
- 物流配送服務商（商品配送）
前述第三方僅得於提供服務所必要範圍內使用相關資料。
五、Cookie 與相關技術
本網站可能使用 Cookie 或類似技術，以維持網站正常運作、記錄使用偏好及改善網站服務品質。
您可透過瀏覽器設定管理或停用 Cookie，但部分網站功能可能因此無法正常使用。
六、資料保存與安全措施
我們僅於達成蒐集目的所必要期間內保存您的個人資料，並採取合理且適當之技術與管理措施，以防止資料遭未經授權之存取、洩漏、竄改或毀損。
七、您的權利
依據《個人資料保護法》相關規定，您得就本人個人資料向我們行使以下權利：
- 查詢或請求閱覽
- 請求製給複本
- 請求補充或更正
- 請求停止蒐集、處理或利用
- 請求刪除
如欲行使上述權利，請透過下列聯絡方式與我們聯繫。
八、聯絡方式
如您對本隱私權政策或個人資料保護事項有任何疑問，歡迎與我們聯繫：
電子郵件：anforaorigins@gmail.com
九、政策修訂
本品牌保留隨時修訂本隱私權政策之權利。修訂後內容將公布於本網站，恕不另行個別通知。
ANFORA (安芙拉, “the brand”, “we” or “us”) respects your personal data and your right to privacy. This Privacy Policy explains what data we collect, how we use it, and the rights you hold under the law.
1. Categories of personal data we collect
When you use this website, or contact us with a reservation, an order request or an enquiry, we may collect:
- Name
- Email address
- Contact phone number
- Delivery address
- Reservation and order-related information
- The content of your correspondence with us
In addition, when you browse this website our systems may automatically collect certain technical information — such as device type, browser information, site usage records and cookie data — to keep the site working properly and to improve your experience.
2. Purposes of collection, processing and use
We collect your personal data mainly in order to:
- Process reservations and orders
- Contact you regarding payment, dispatch and delivery
- Provide customer service and after-sales support
- Maintain the site, manage security and analyse usage
- With your consent, send brand news, event notices or newsletters
3. Payment
This website currently does not offer online card payment or any online payment-gateway service.
Once you complete a reservation and receive an order confirmation, we will separately provide the designated bank account details for you to complete payment by bank transfer.
We do not collect, process or store your credit card information.
4. Third-party services
To provide the website and order-related services, we may pass necessary data to the following third-party providers for processing:
- Shopify (website, product and order management)
- Web3Forms (form notification service)
- Google Workspace / Google Sheets (data management and operational records)
- Logistics and delivery providers (shipping of goods)
These third parties may use the relevant data only within the scope necessary to provide their services.
5. Cookies and related technologies
This website may use cookies or similar technologies to keep the site working properly, record your preferences and improve the quality of our service.
You can manage or disable cookies through your browser settings, though some site features may then not work properly.
6. Data retention and security
We retain your personal data only for the period necessary to achieve the purposes of collection, and apply reasonable and appropriate technical and organisational measures to prevent unauthorised access, disclosure, alteration or destruction.
7. Your rights
Under Taiwan’s Personal Data Protection Act, you may exercise the following rights in respect of your personal data:
- Enquire about or request to review it
- Request a copy
- Request supplementation or correction
- Request that we stop collecting, processing or using it
- Request deletion
To exercise these rights, please contact us using the details below.
8. Contact
If you have any questions about this Privacy Policy or the protection of your personal data, please contact us:
Email: anforaorigins@gmail.com
9. Policy updates
The brand reserves the right to revise this Privacy Policy at any time. Revised versions will be posted on this website without separate individual notice.